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Khorram v Capgemini: The Email That Nobody Answered

...of a system that had abdicated its responsibility to act. The tribunal found five failures. The award was £24,200. What the tribunal did not and could not measure is the...

Do Employers Have to Follow Occupational Health Recommendations?

...leaves. The tribunal then works backwards. What did the employer know, and when? The OH report provides a timestamped answer. The tribunal asks: were the recommendations implemented? If not, why...

Merchant v BT: The Costly Dyslexia Performance Management Failure That Followed the Rules

...the author When the process runs correctly and the outcome is still wrong A dyslexic employee. A performance management process correctly followed. A tribunal that found for the claimant. What...

Open Plan Office Reasonable Adjustments: The 10-Minute Conversation That Actually Worked

...not in an OH referral, not in a tribunal bundle, not in a grievance meeting three months later. In the ten seconds after he finishes speaking, when the manager decides...

Rejection Sensitivity at Work: What Heads of People Need to Know Before the Performance Conversation

...actually is, what the science says, how it presents in practice, and — critically — what actually works before it becomes a performance process, a grievance, or a tribunal bundle....

Popular articles

Khorram v Capgemini: The Email That Nobody Answered

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An occupational health report arrived in October 2023. It...

Do Employers Have to Follow Occupational Health Recommendations?

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The short answer: Technically, no in answer to do...

Merchant v BT: The Costly Dyslexia Performance Management Failure That Followed the Rules

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When the process runs correctly and the outcome is...

BAFTA 2026 Disability Inclusion: Planning Failed Black Attendees

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BAFTA 2026: The disability inclusion plan and what it...

ANCHOR™ FAQ Roundup

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Eight Questions That Stand Between You and the Exits...

Case Studies

Khorram v Capgemini: The Email That Nobody Answered

An occupational health report arrived in October 2023. It recommended five adjustments for an employee with ADHD. None of them were implemented. In February...

Merchant v BT: The Costly Dyslexia Performance Management Failure That Followed...

When the process runs correctly and the outcome is still wrongWhat happened in Merchant v BTThe double bind of dyslexia in a performance management...
clean decision timeline - open plan office reasonable adjustments resolved in 15 minutes versus 6 week default response

Open Plan Office Reasonable Adjustments: The 10-Minute Conversation That Actually Worked

A manager made a clean decision in under ten minutes about one request about the open plan office reasonable adjustments. Here's what she did...
Access: The AI-Ready Talent Playbook

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