ANCHOR™ — Decision support for People teams
Decision support for People teams

The question
the manager
didn’t know to ask.

ANCHOR captures manager decisions at the moment they’re made — surfacing what’s missing before action is taken, not three weeks later in an HR meeting.

20 minutes · No pitch · No follow-up pressure

£44,400
Average disability discrimination award at tribunal in 2024
1 min
Average time for a manager to frame a decision through ANCHOR
18mo
Average time from incident to tribunal hearing — decisions made now determine 2026 exposure

Most HR tools are built for
after the decision goes wrong.

ANCHOR sits inside the moment the manager decides. It surfaces the considerations they missed, flags the risk level, and sends a structured receipt to the People team — in real time, before anything compounds.

Nobody refused. Nobody actively excluded. But someone didn’t ask the question that would have changed the outcome. ANCHOR inserts that question at the decision point.

Structured thinking, at the moment it matters.

A manager describes their scenario in plain language. ANCHOR returns a Decision Receipt — considerations they missed, invisible factors beneath the surface, and a risk assessment.

The People Director sees it immediately. The loop closes when the situation resolves. The record exists regardless of outcome.

Try it on a real scenario →
RECEIPT ANC-2026-0319-1BAE ESCALATE
A manager told an employee their CRM approach is unacceptable after the employee explained they find it overwhelming.
“I have made clear that failure to update will result in a formal performance management process.”
Root cause analysis bypassed
Manager proceeded directly to ultimatum without exploring what makes CRM updating overwhelming.
Performance management threat without support exploration
Formal process threatened without first offering training, process changes, or other support.
£120k

Khorram v Capgemini — one unanswered email.

The manager didn’t refuse. They didn’t act. An occupational health report sat unimplemented for months. Nobody asked the question that would have changed the outcome. By the time it reached tribunal, the decision that caused it was made eighteen months earlier — without structure, without a record.

Employment Tribunal 2023 · Disability discrimination · Reasonable adjustment failure

Three minutes.
Before action is taken.

01 — Manager
Frames the decision
Describes the scenario in plain language. No training required. No sign-up. The free tool is available to any manager, on any device, in under three minutes.
02 — ANCHOR
Surfaces what’s missing
Returns the considerations the manager didn’t know to ask about, flags the risk level — clean, advisory, or escalate — and issues a structured Decision Receipt.
03 — People team
Sees the pattern
Receives the receipt in real time. Logs their response. The loop closes when the situation resolves — creating a governance record that exists regardless of outcome.

Ready to see what your
managers are deciding?

I’m working with a small group of People Leaders to pressure-test decision documentation in real organisations. 20 minutes. No pitch. No follow-up pressure.

ruth-ellen.com/anchor · Decision support for People teams