Selected Work
I design the systems between a complex problem and a clearer next decision.
Selected products, decision systems and capability models spanning human-centred AI, workforce transformation, learning design, responsible implementation and operational clarity.
Open to selected senior leadership, advisory and transformation opportunities across AI capability, adoption, product strategy, workforce transformation and learning innovation.
Flagship Case Study · Human-Centred AI Adoption
ANCHOR™ — AI decision intelligence before the HR case.
ANCHOR helps managers frame consequential people decisions before they become hardened performance, conduct, absence or adjustment cases. It creates a structured record at the point of judgement, surfaces risk signals in real time and gives People teams visibility before the formal process starts.
My contribution
- Identified the invisible decision gap before People teams become involved.
- Created the ANCHOR decision framework, manager journey and risk-framing logic.
- Designed Decision Receipts, escalation routes, resolution tracking and matched development support.
- Designed the People Director dashboard, pattern intelligence and CEO reporting layer.
- Built the commercial route from self-service use to Sprint, Pilot and annual licence.
A 73-second product demonstration showing where risk is created before HR ever sees it.
See the systemClosed-loop workflow
From manager judgement to organisational intelligence.
The product links the moment of decision to human review, documented action, learning support and executive visibility.
The manager records the live situation before acting.
Contextual questions expose what may be missing.
AI-generated signals identify gaps, not verdicts.
Clean, advisory and escalation routes become visible.
Resolution rounds and manager responses create continuity.
Leadership sees recurring gaps, response time and open risk.
Manager Decision Tool
A two-to-three-minute workflow that helps managers slow down the decision without slowing down the work.
Decision Receipts
Timestamped records of the scenario, considerations, decision, manager response, risk signals and human responsibility.
People Director Dashboard
Triage, governance mode, open escalations, resolution rounds, manager trajectories and structural gap detection.
CEO Reporting
Executive summaries translating individual decisions into organisational attention, response time and pattern visibility.
Validation evidence
The reporting layer was designed to prove what the organisation could not previously see.
A product validation reporting period demonstrated how ANCHOR could aggregate 28 manager decisions, separate clean decisions from advisory and escalation-level cases, record three closed loops, track a 1.4-day average People Director response and show a three-minute average manager decision time.
These figures are presented as product validation evidence, not as a public client performance claim.
Product & Systems Design
Products built around the point where people lose clarity, context or momentum.
The work starts with a specific operational friction, then turns that friction into a clearer workflow, usable product and repeatable system.
Digital Product · Built
Context Keeper — restore the thinking behind the task.
Context Keeper was created for the point where an interruption does more than pause a task: it removes the tabs, notes, screenshots, scroll position and thinking that made the task make sense.
The product restores the working context so the user can continue without rebuilding the entire mental workspace from memory.
Continue where you left off.
Capability System · Implemented
Associate Trainer Framework — scale delivery without lowering the standard.
I designed an end-to-end framework for attracting, assessing, supervising and enabling associate trainers to deliver independently.
The framework replaced a loose recruitment process with a structured capability pathway covering selection, competency evidence, supervised practice, feedback, safeguarding checks, readiness decisions and quality assurance.
Role clarity, candidate information and evidence expectations.
Questions linked to delivery behaviours, judgement and learner outcomes.
Observed delivery and practical demonstration rather than confidence alone.
Supported delivery with clear expectations and developmental feedback.
DBS, standards, feedback and readiness checks built into progression.
A repeatable route to scale without relying on informal judgement.
Additional Selected Work
Clarity tools, learning architecture and facilitated change.
Not every problem needs a large platform. Some need a clearer message, a stronger learning pathway or a facilitated space where people can examine what is actually happening.
Digital Clarity Tool
ClearTask
A practical tool designed to turn vague emails and requests into clearer actions, expectations, ownership and next steps.
Explore ClearTaskLearning & Instructional Design
From session to sustained application.
Learning journeys designed around pre-reading, facilitated practice, workplace scenarios, post-session tools, behaviour expectations and follow-through—not information delivery alone.
Capability architecture · toolkits · train-the-trainer · metacognitive designSpeaking & Facilitation
Participation before presentation.
Talks and facilitated experiences that help people examine live workplace or personal patterns, hear multiple perspectives and leave with a clearer next action.
Discuss a sessionWhat This Work Demonstrates
Senior capability across strategy, systems, people and implementation.
Practical use cases, human oversight, governance and workplace application.
Problem definition, user journey, feature logic and commercial proposition.
Capability models, behaviour change, manager enablement and operating rhythm.
Structured judgement, risk visibility, escalation and executive reporting.
Instructional design that connects explanation to practice, evidence and follow-through.
Clear standards, supervised practice, readiness decisions and continuous improvement.
Systems shaped around cognitive load, accessibility and how people really work.
Turning operational complexity into a clear decision, story and next action.
Senior Leadership · Advisory · Collaboration
Looking for someone who can turn emerging technology into clearer work?
I bring together AI adoption, product strategy, learning design, workforce capability and operational systems—so the work moves beyond ideas, workshops or isolated tools.
