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Your People Team Deserves Better

Your People team was hired to lead strategically.
Right now, they're clearing decisions that should never reach them.

Every time a manager hesitates on a capacity call, an adjustment request, or an early-stage concern, it lands on your People team's desk. ANCHOR gives managers clarity in three minutes. HR retains oversight without being the bottleneck.

The Capacity Trap

Your People team is trapped clearing decisions that should never reach them

Managers escalate because they don't feel safe to act. Your People team clears the decision. Strategic work gets pushed back. Again. The problem isn't bad managers — it's no support at the point of decision.

What one unresolved escalation costs you

  • 3–6 hrs People team time per escalation — time not spent on strategy
  • 3 weeks Average delay before the employee gets a response
  • £50-150k+ When delays become grievances — and grievances become formal claims

Your People team is the bottleneck — and they know it

Every uncertain manager escalates. Your team clears the queue. Retention strategy, workforce planning, inclusion work — pushed back again. They were hired to lead, not to be a decision-clearing service.

Managers aren't incompetent — they're unsupported

Someone discloses they're struggling. Your manager doesn't know what they're allowed to do. So they escalate, delay, or guess. That's not a capability problem. That's a support gap at the moment of decision.

Inconsistency is growing — and it's invisible

Two employees, same situation, different outcomes. Your People team can't review every decision. Without structured framing at the point of action, consistency depends on individual judgment — and that varies.

Your best people are leaving — not loudly

Three adjustment requests unanswered. "We're looking into it" became their reality. They're not filing grievances — they're updating their CVs. By the time you notice, they've already decided.

Inclusion commitments stall at execution

Your policies say the right things. Your leadership means it. But when someone actually needs support, the gap between intent and experience is where trust breaks down — and where risk builds.

The strategic work keeps getting pushed

Retention strategy. Workforce planning. Manager development. Culture work. It's all on the roadmap. It's all being displaced by decision-clearing. Your People team can't lead when they're firefighting.

The Solution

ANCHOR™ gives managers structured support at the point they hesitate — so your People team doesn't have to

Not after it's gone wrong. Not as a training module people forget. At the exact moment a manager is deciding how to respond.

  • Surfaces what's invisible — capacity, barriers, intent vs impact
  • Frames decisions consistently before action is taken
  • Creates defensible audit trail for governance
  • Removes bottlenecks without bypassing HR oversight

What Changes

Your People team gets their capacity back. Managers get clarity. The organisation gets consistency.

Every one of these is an escalation that didn't happen. Strategic time recovered. A decision made in three minutes instead of three weeks.

Three minutes instead of three weeks

A manager enters a scenario. ANCHOR surfaces what's invisible, frames the decision consistently, and prompts better questions. Three minutes later, the manager has clarity. No escalation. No three-week wait. Your People team never needed to be involved.

Your People team leads instead of firefights

Every unnecessary escalation is time your People team isn't spending on retention strategy, workforce planning, or the inclusion commitments that stay at intent. ANCHOR gives managers the confidence to act. Your People team gets their capacity back.

Consistency without adding to the workload

Same framing across teams. Same consideration for similar situations. Not because your People team reviewed every case — because ANCHOR made it automatic. Governance without bureaucracy.

How It Works

Three minutes. One decision. No escalation needed.

No new system. No certification. No bottleneck. Managers get structured framing at the moment they hesitate.

01

Enter the scenario

A manager or HR partner describes a real situation they're facing right now.

02

ANCHOR frames

Intent vs impact. Likely barriers. Inclusive options that stay within policy.

03

Better questions

ANCHOR prompts reflection — it doesn't prescribe answers.

04

Decision Receipt generated

A timestamped summary of what ANCHOR surfaced, what prompts were considered, and what you decided. Your record. Your confidence. Shareable with your People team or kept in your own files.

05

Your People team retains oversight

Without being dragged into every decision. Decision Receipts mean your organisation can show adjustments were considered at the point of decision — not reconstructed after a grievance.

See It In Action

Real scenario. Real framing.

A manager enters: "The employee said they get overwhelmed by meetings." Here's what ANCHOR surfaces — in seconds.

Surfaces assumptions

"Overwhelm" could mean mild discomfort or a significant capacity barrier. ANCHOR prompts you to clarify before acting.

Better questions, not answers

Five targeted prompts that help you see what's invisible — capacity, personal circumstances, environment, strengths.

Decision metadata

Type, urgency, reversibility — captured for governance without creating bureaucracy.

Decision Receipt

Timestamped record of what was surfaced and what was decided. The documented evidence of considered decision-making that every case study was missing.

Frame the decision

Before acting, let's surface what might be invisible. ANCHOR helps you pause, consider, and decide with awareness.

Decision Framing

You're deciding how to respond to information that an employee experiences overwhelm in meetings. One assumption worth examining is whether "overwhelm" means the same thing to you as it does to them – it could range from mild discomfort to a significant capacity barrier.

AdjustmentLow urgencyReversible

Before you decide, consider:

  1. What capacity constraints might be invisible right now?
  2. Is workload being interpreted as performance?
  3. What sensory factors might be affecting this situation?
  4. Is the physical environment supporting or hindering?
  5. What does this person do exceptionally well?
Real Cases. Real Gaps. Real Cost.

Three real cases. The same gap every time.

Each case involved a manager making a judgment call without structured support. The adjustments were straightforward. The managers weren't malicious. Nobody prompted them to consider what was invisible.

ADHD

The email that never got a reply

Senior employee disclosed ADHD. OH recommended training. She emailed her manager suggesting he attend. He didn't respond. She was dismissed during probation for "performance."

The training would have cost a few hundred pounds.

Dyslexia

The chef who suggested his own solution

Dyslexic chef couldn't read screen orders. He suggested a Bluetooth earpiece. OH agreed. The company told him they "couldn't find a way forward" and terminated him.

The earpiece would have cost under £50. Award: £24k.

Brain injury

Eight OH reports. Zero action.

NHS administrator with noise sensitivity after a brain haemorrhage. She asked for a quieter desk. Over 13 months and eight OH reports, her employer said "nothing more can be done."

She needed a desk move. Award: £27k.

The Decision Audit shows what each manager did, what ANCHOR would have surfaced in three minutes, and the gap between the two. Based on published UK employment case judgments.

Download the Decision Audit (PDF)

No form. No gate. Share it with your CHRO.

Data & Security

Pilot-safe by design

Human-in-the-loop. Anonymised-by-default. Configurable to policy.

No personal data required

Scenario-based input can be fully anonymised. ANCHOR works on situations, not identities.

Configurable guardrails

Aligned to your policy pathways — RA, OH, ER. Your rules, embedded in the tool.

Decision Receipts

Timestamped record of what was surfaced and decided. The manager owns it. Your organisation benefits from the documentation. Governance without surveillance.

Human-in-the-loop always

ANCHOR prompts reflection. The human decides. Every time.

Clear boundaries

Not legal advice. Not medical advice. Not a replacement for OH or ER policy.

Fits your workflow

Works alongside HRIS / case management. No new system of record required.

What It's NOT

Let's kill the objections now

You've seen enough HR tech to be skeptical. Good. Here's what ANCHOR isn't — and why that matters.

Not performance management software

This isn't about tracking employees. It's about supporting managers at the moment they're stuck.

Not a diagnostic tool

ANCHOR doesn't label people. It surfaces invisible barriers so humans can make better decisions.

Not legal advice (so Legal can't block it)

Clear boundaries. Clear disclaimers. This supports judgement — it doesn't replace professional advice.

Not a chatbot replacing HR

HR stays in control. ANCHOR just stops you being dragged into every low-stakes decision.

Not DEI "training in a box"

Training creates knowledge. ANCHOR applies it at the exact moment the decision is made. Different problem, different solution.

Not another system you have to learn

No login, no dashboard, no certification. Describe a scenario, get framing, decide. Done.

Who It's For

Built for People teams ready to lead — not firefight

Built for

  • Heads of People / People Partners
  • HR teams supporting complex organisations
  • Companies scaling faster than their people processes
  • Organisations serious about consistency and governance

Not for

  • Companies looking for box-ticking DEI tools
  • Teams that want HR to stay reactive
  • Organisations unwilling to examine how decisions actually get made

The Pilot

10 weeks to know if your People team can lead instead of firefight

This isn't a technology evaluation. It's a capacity test. We measure whether ANCHOR gives your People team their time back — and whether managers can act with confidence instead of escalating. If it works, you have the business case to scale. If it doesn't, you walk away with the data.

What this pilot is designed to prove

During the pilot, we measure whether ANCHOR™ helps you:

  • Reduce time-to-decision on common people scenarios (adjustments, workload concerns, early ER signals)
  • Reduce unnecessary HR escalation by supporting managers to act within clear guardrails
  • Increase consistency in how similar cases are handled across teams
  • Strengthen confidence for both managers and People Partners

If it doesn't do those things, you don't scale it.

This pilot is

  • A decision-support layer used at the point decisions stall
  • A way to shorten approval loops without bypassing HR
  • A structured pause that improves judgment, not automation
  • A low-risk way to test AI without making it the decision-maker

This pilot is not

  • A new system of record
  • A diagnostic or assessment tool
  • A replacement for ER, OH, Legal, or HR policy
  • A manager self-service workaround that removes oversight

ANCHOR™ does not decide. It steadies the person who does.

How the pilot works (10 weeks)

Weeks 1–2: Configuration & alignment

  • Align ANCHOR™ to your existing policies and escalation thresholds
  • Define what can be handled locally vs what must escalate
  • Select a limited pilot group (e.g. People Partners + a manager cohort)

Weeks 3–8: Live decision support

  • Managers and People Partners use ANCHOR™ on real scenarios
  • Decisions are framed consistently before action is taken
  • Optional metadata captured (type, urgency, reversibility — not personal data)

Weeks 9–10: Review & scale decision

  • Clear before/after comparison on time-to-decision, escalation frequency, confidence
  • Decision: expand, adapt, or stop

No long-term commitment required to proceed.

How impact is measured

Metrics are deliberately simple and defensible

1
Time-to-decisionAverage days from issue raised → action taken
2
Escalation volumeChange in routine issues requiring central HR
3
Decision confidencePre/post manager and People Partner scores

No productivity surveillance. No employee monitoring. No behavioural scoring.

Why organisations pilot ANCHOR™

Because right now:

  • Managers are already making these decisions — inconsistently
  • HR teams are overloaded acting as the decision bottleneck
  • Approval delays quietly erode trust
  • Inclusion commitments collapse at execution, not intent

ANCHOR™ turns your People team from the bottleneck into the strategic function they were hired to build.

Pilot summary (for internal sharing)

ScopeLimited, low-risk
Duration~10 weeks
IntegrationNone required
DataAnonymised, scenario-based
OutcomeClear go / no-go decision

What This Pilot Proves (In 10 Weeks)

The questions that determine whether this scales.

  • Does this reduce decision friction? Managers move from "can I do this?" to "this is safe to do now."
  • Does this help managers act safely? Decisions framed with intent vs impact, capacity, and inclusion — before escalation.
  • Does this free up your People team? Fewer unnecessary escalations. Decision Receipts showing adjustments were considered. More time for strategy, retention, and inclusion work.

If these answers matter to you, the pilot is the next step.

Download ROI One-Pager — Real Case Data (PDF) Download Pilot Overview (PDF)

Choose your start

Same destination: your People team leading strategically, not firefighting. Pick based on your timeline.

Fastest Start

Pilot Readiness Sprint

£1,000
7 days

For teams that need alignment, guardrails, or internal proof before the full pilot. One buyer decision — no procurement.

See what's included →

Best for: Heads of People / ER / People Ops with repeated manager escalations.
Not for: teams looking for DEI training or performance tracking software.

  • 60-minute decision mapping call
  • 3 scenarios converted to ANCHOR format
  • Guardrails + risk notes for Legal/ER
  • Stakeholder-ready 1-page internal brief
  • Go / no-go recommendation
  • Sprint fee credits toward £5k pilot

How the 7 days work

Day 1–2: Diagnostic call + scenario intake

Day 3–6: 3 scenarios converted + Decision Receipts generated + stakeholder brief drafted

Day 7: Go/no-go + next-step recommendation

Book the Sprint
Full Evaluation

10-Week Pilot

£5,000
10 weeks

For teams ready to test ANCHOR in live scenarios with measurable before/after impact data.

  • Full configuration to your policies
  • Live decision support for pilot group
  • Impact measurement (time, escalation, confidence)
  • Clear scale/stop decision at end
Book the 30-Minute Call

Or get the Pilot Pack first ↓

Your People team was hired to build a strategic function. How much of their time is spent clearing decisions that should never reach them?

ANCHOR gives managers clarity in three minutes instead of three weeks. HR retains oversight without being the bottleneck. Your People team gets their time back.

Book the 30-Minute Call

No pitch. Just a conversation about whether ANCHOR fits your situation. If it doesn't, we'll tell you.