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The Capability Process That Should Never Have Started: What Sherbourne v Npower Tells Heads of People 

When underperformance is misdiagnosed and the wrong process begins. A...

Khorram v Capgemini: The Email That Nobody Answered

An occupational health report arrived in October 2023. It...

Do Employers Have to Follow Occupational Health Recommendations?

The short answer: Technically, no in answer to do...

Merchant v BT: The Costly Dyslexia Performance Management Failure That Followed the Rules

When the process runs correctly and the outcome is...

BAFTA 2026 Disability Inclusion: Planning Failed Black Attendees

BAFTA 2026: The disability inclusion plan and what it...

Case Studies

The Capability Process That Should Never Have Started: What Sherbourne v...

When underperformance is misdiagnosed and the wrong process begins. A senior analyst joins your company. Within 48 hours, his manager is having an informal conversation...

Khorram v Capgemini: The Email That Nobody Answered

An occupational health report arrived in October 2023. It recommended five adjustments for an employee with ADHD. None of them were implemented. In February...
Do Employers Have to Follow Occupational Health Recommendations?

Do Employers Have to Follow Occupational Health Recommendations?

The short answer: Technically, no in answer to do employers have to follow occupational health recommendations?. An OH report is advisory, not binding. But...