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Merchant v BT: The Costly Dyslexia Performance Management Failure That Followed the Rules

...It is legally required. The Khorram v Capgemini judgment reinforced this pattern. Despite an occupational health referral and specific recommendations, the employer failed to implement the adjustments. The ADHD performance...
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Khorram v Capgemini: The Email That Nobody Answered

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Case Studies

Khorram v Capgemini: The Email That Nobody Answered

An occupational health report arrived in October 2023. It recommended five adjustments for an employee with ADHD. None of them were implemented. In February...

Merchant v BT: The Costly Dyslexia Performance Management Failure That Followed...

When the process runs correctly and the outcome is still wrongWhat happened in Merchant v BTThe double bind of dyslexia in a performance management...
clean decision timeline - open plan office reasonable adjustments resolved in 15 minutes versus 6 week default response

Open Plan Office Reasonable Adjustments: The 10-Minute Conversation That Actually Worked

A manager made a clean decision in under ten minutes about one request about the open plan office reasonable adjustments. Here's what she did...