10 Ways To Sell With Confidence [Warning: This Is More Fun Than It Sounds]
Transcription (kind of it’s not verbatim?):
I believe selling starts and ends with confidence. When you sell with confidence you’re saying you believe in what you’re selling, you believe in YOU!
To make sure I am confident I step outside of my comfort zone regularly. This pic is of me last week Friday (7th April) at my 2nd burlesque show where I created my own routine and performed in front of strangers.
I would NEVER have performed burlesque before.
? I used to be the girl that would listen to a partner who told her to go change because according to him what she was wearing didn’t look good.
? I would be the girl that would be in tears if a pitch meeting went bad. I would be the girl that would go out with douches that would say if you lost a little bit of weight you would be a 10.
? Now I’m that girl that is grateful for the people that she has met, that have left and are coming into her life.
? I am the girl that fails forward but loves herself regardless. The girl that has generated over £120 million pounds in new business sales for companies like Epson, HP and Expedia group. So my question to you is…
? Who are you? What are you doing to step outside of your comfort zone and generate more confidence?
Here are my 10 tips to sell with confidence so you can start answering this question:
2. Sell with Confidence By Creating & Following a Plan
Take inspired action with a plan that fits your lifestyle – There is no point in following someone else’s plan because that will lead to burnout. There are 8 ways to stay productive and 5 things we should avoid that are essential for our plans to be fulfilled. My program 10k Months™ is one of the coaching & training programs I have developed to help entrepreneurs like you fulfill short time and long-term goals. You want to make sure you stay engaged in your vision even if they become less motivated (because in reality, we aren’t always going to be motivated to do things, our brain automatically strives for ease).
It’s easier to do the things that we can do in our sleep. These things come easy to us so sure, why would we not do it? Our lives truly begin when we live in the #uncomfortzone. Do that live stream, even though no one is watching (because someone is always watching). Create an event, talk at an event, either way do something! Live outside your comfort zone and challenge yourself by participating in community challenges which will help you to gain the skills of learning by doing in your business and increase your overall confidence levels ✊
In this FREE Red Hot Sales session you will:
•Uncover what is really stopping you from your best month yet.
• You will receive a customised next step plan
• You will go out completely reenergized & inspired to move forward with clarity
If you want to be a confident entrepreneur on a consistent basis then, let’s really talk. Book your Red Hot Sales strategy session
You deserve a life where you know your worth and are unapologetic about it!
Ruth-Ellen – Your Get More Sales & Growth Engineer Coach
I would NEVER have performed burlesque before.
? I used to be the girl that would listen to a partner who told her to go change because according to him what she was wearing didn’t look good.
? I would be the girl that would be in tears if a pitch meeting went bad. I would be the girl that would go out with douches that would say if you lost a little bit of weight you would be a 10.
? Now I’m that girl that is grateful for the people that she has met, that have left and are coming into her life.
? I am the girl that fails forward but loves herself regardless. The girl that has generated over £120 million pounds in new business sales for companies like Epson, HP and Expedia group. So my question to you is…
? Who are you? What are you doing to step outside of your comfort zone and generate more confidence?
Here are my 10 tips to sell with confidence so you can start answering this question:
1. Sell with Confidence by getting your mindset right
This starts from the morning routine to the night time routine, it starts with setting intentions for the day to supporting those intentions with self-talk interrogation, to positive affirmations2. Sell with Confidence By Creating & Following a Plan
Take inspired action with a plan that fits your lifestyle – There is no point in following someone else’s plan because that will lead to burnout. There are 8 ways to stay productive and 5 things we should avoid that are essential for our plans to be fulfilled. My program 10k Months™ is one of the coaching & training programs I have developed to help entrepreneurs like you fulfill short time and long-term goals. You want to make sure you stay engaged in your vision even if they become less motivated (because in reality, we aren’t always going to be motivated to do things, our brain automatically strives for ease).
3. Sell with Confidence by Communicating with Clarity
We have many different ways we like to communicate with the world. In fact, let me take it one step further and say that we have different learning styles and like to receive information based on our own needs. Our ideal clients are no different, here’s how to speak your ideal client’s language4. Sell with Confidence with Positioning
Position yourself as an expert and get more visible. You’re an expert when you decide you’re an expert. From posting engaging posts, getting your brand out there and being seen as a thought leader, be seen + heard.5. Use proven sales processes and do daily sales activities
Some people mistake activity with progress. They believe if they are interacting on someone’s meme then they are building a relationship that may lead to sales. That is hope marketing. There is no point implementing a marketing plan that doesn’t lead to SALES. You can’t make SALES without marketing because without marketing you’re invisible. You’ve heard it all before, I hear you. But all this MARKETING you are doing is supposed to do one thing. MARKETING is supposed to start an ideal SALES conversation. Marketing helps your ideal customer to know, like & trust you, if you are doing it right.6. Sell with Confidence by Adding Value
Create premium offers – to transform your ideal client’s life. Help them at where they are at, not where you want them to be. Regardless add value to the world.7. Get uncomfortable and take more inspired action
It’s easier to do the things that we can do in our sleep. These things come easy to us so sure, why would we not do it? Our lives truly begin when we live in the #uncomfortzone. Do that live stream, even though no one is watching (because someone is always watching). Create an event, talk at an event, either way do something! Live outside your comfort zone and challenge yourself by participating in community challenges which will help you to gain the skills of learning by doing in your business and increase your overall confidence levels ✊
8. Sell with Confidence by inspiring your ideal clients
Your ideal clients will hire you for the energy you bring. If every business is selling the same solution but the only thing that sets them apart is the energy they are bringing, then surely we are not buying based on logic. We are buying because of emotions. Think about how you’re showing up.9. Bring in new leads that you can nurture on a regular basis
Set up systems and processes, create ways for people to get to know you 24/7. You can learn how to make easy sales online by booking your strategy sessions here10. Sell with Confidence By Being Persistent
Do you know how many times I have tried something that wasn’t fruitful? Confident isn’t about taking action because you are guaranteed to succeed, it is taking action regardless of the outcome. You are one step away from success!These are some of the steps in my core program that are looked at in more in depth in my 90 1:1 coaching program
If you would love to discover more about this 1:1 Coaching program to master your personal performance, processes & systems while receiving peak performance coaching!, I’d love to invite you to a FREE session with me, called Red Hot Sales.
In this FREE Red Hot Sales session you will:
•Uncover what is really stopping you from your best month yet.
• You will receive a customised next step plan
• You will go out completely reenergized & inspired to move forward with clarity
If you want to be a confident entrepreneur on a consistent basis then, let’s really talk. Book your Red Hot Sales strategy session
You deserve a life where you know your worth and are unapologetic about it!
Ruth-Ellen – Your Get More Sales & Growth Engineer Coach
Fear Shall Not Win!
Are you letting fear win?
Maybe it’s time to be unapologetic about wanting more….
🤨 What if there was something you wanted so badly that you stopped at nothing to get it.
🤨 Imagine if you woke up every morning and went to bed every night totally obsessed with making it happen.
🤨 Imagine if you didn’t get it?
🤨 Would you stop going for it?
“The graveyard is the richest place on earth, because it is here that you will find all the hopes and dreams that were never fulfilled, the books that were never written, the songs that were never sung, the inventions that were never shared, the cures that were never discovered, all because someone was too afraid to take that first step, keep with the problem, or determined to carry our their dream.” ― Les Brown
I was reminded today that fear stopped me from leaving an abusive relationship for years. It wasn’t the fear of being alone, but the financial implications, being homeless if I left. More importantly, my kids being homeless if I left.
So I left, I became homeless, we became homeless.
But guess what, it was the best decision I had ever made.
Don’t stop, you are closer than you think to having, everything you’ve ever imagined.
Don’t let fear stop you from getting what you want! Don’t let little words like fear, guilt, doubt or even the word no stop you from living a big life.
Don’t give that word so much much power that you hate it so much, that it stops you from what you’ve imagined your life could be, be unapologetic about your life, about what YOU want!
The first step in making a change, is making a decision to change.
If you want to create really make change, then learn to become a creater
Ruth-Ellen –
P.S. Are You’re Tired of Messing Around Online?
Then Grab Your FREE Breakthrough Session
P.S. Are You’re Tired of Messing Around Online?
Then Grab Your FREE Breakthrough Session
- Create a crystal clear vision for your lifr
- Uncover hidden challenges that could be sabotaging your success
- Leave this session, renewed, reenergized & inspired to get Unapologetically Visible
Sales Belief, Are Your Beliefs Stopping You?
I wasn’t selling because my sales beliefs kept my vision blurry.
What are sales beliefs?
In a nutshell sales beliefs are the beliefs you have around selling.
These beliefs are your truths.
How you see the world. My lack of sales belief, or belief that I can sell my value was the only reason as to why I didn’t sell daily. My own sales beliefs had a huge positive impact on my sales performance in one area.
But equally had a very negative impact in another.
? I did not believe that my sales funnels worked or making sales online was easy
? I definitely did not believe in myself
? I did not believe that people listened to me
I was not selling because I really didn’t believe in what I was selling?
Everyone loved that I had a mission and I stood for something great, I would add value to people’s businesses and lives, but I would never ask for the sale.
I was not selling intentionally. I was relying on referrals because I didn’t believe in what I was selling! I thought the work I was doing should be for free, after all I know this stuff, it comes easy to me, why should I charge?
How my own sales beliefs stopped me in my social good business
When I started Dyslexic Success I had a vision of a peer to peer network of people with dyslexia that would help each other be successful.
My vision was to inspire equip those with neurodiversity’s (AKA learning disabilities).
Because I believe no man woman or child should be born into poverty or social exclusion because of their neurodiversity.
Initially, I was super excited.
I managed to gather over 80 highly intelligent minds which grew to 500 people in less than a year.
I couldn’t wait to promote the next event to help people to get people upskilled in public speaking, sales, marketing & web design.
My vision was for them to learn skills and then sell their skills.
Having a clear pathway for success would help my own son with autism know what is possible.
I had to battle against partners and customers that wouldn’t pay for the work, I had done on time or pay at all.
Unsurprisingly along the way, my vision got blurred. Coupled with my insecurities of inadequacies as a newly diagnosed dyslexic, I entered overwhelm.
My doubts made me let others dictate the narrative and turn my vision into something else.
It wasn’t my vision.
I no longer believed in what I set out to do.
My vision had gotten blurred, I needed specs (aka a new presepctive) to see what was going on.
What Changed In Order To Shift My Sales Beliefs?
Acceptance & forgiveness: I accepted full responsibility for my sales beliefs which included entertaining people that were not on the same page as my vision. Lesson learnt: only when you process what happened and accept & forgive yourself for the part you played can you move on
Visions were daily: I went back to my original vision to solidify my positive sales beliefs. Lesson learnt: as Jobs said you can only connect the dots looking back, not looking forward. My strategy changed but my vision remained the same. I reminded myself about my vision every single day, a vision isn’t a set it and forget it activity.
Intentions were my new best friend: I was intentional daily when it came to delivering that vision. Lesson learnt: setting intentions is a must to keep focused.
I became unapologetic: The difference this time was that I was not asking for permission. Lesson learnt: I started talking from a place of authority, power not lack & meekness.
What Can You Do To Change Your Sales Belief Mindset?
Step 1: Ask questions of yourself…
? Is it time to focus on people that deserve your attention?
? What are you allowing to happen day to day (no one can make you think things, you have to allow them)?
? What do you need to do daily so your vision is never blurred?
Step 2: Speak over your life with intention.
Here is my I AM sales belief statement.
I AM here to help you to Get More Sales, selling your value, the transformation you bring is what I believe is going to help impact the world.
What is your new sales belief?
I didn’t sell £120 million pounds worth of new business when I was selling to corporates just by luck, it was because I believed! So if you believe in what you are selling. If you believe in your vision, you will sell without thinking you’re being salesy! FYI salesy is not even a word.
So make sure that you are selling your vision, not someone else’s version of it.
It’s your constant vision and the sales belief that comes with it that will totally change your sales game and the world!
Ruth-Ellen Henry – Your Get More Sales Coach
P.S The most effective businesses have a system in place so that they continually believe in themselves if you don’t I suggest you get more sales habits. I happen to have this 4 day live experience to get more sales habits
With this 4 day Facebook Live experience, you’ll get my system to increase discipline & productivity. Which will result in you stopping the overwhelm and getting more stuff done!
How Do You Feel About Sales Funnels?
? Did you know over 79% leads that you’re collecting don’t result in sales due to lack of relationship building?
? Why go through all that nurturing when you never sell?
How do you feel about the word sales funnel?
I know, the word sales funnel is either over-used or you have no idea what I am talking about ? Either way, you’re so bored already…Let me explain why I am even bringing this subject up. I used to sell in business to business AKA B2B, hit seven-figure targets really easily. Check my credentials on LinkedIn. ? But when I transitioned from offline to online the numbers were near to nothing. So I had to go back to the drawing board and really reverse engineer my processes that led to my success offline. ? The consistent processes that worked for me included taking the offline team and replacing them with robots.Yes, robots. ? ?OK, maybe nothing as cool as robots but technology that would do the same thing as my delightful past colleagues were paid to do (at the fraction of the cost).Why do I even need a Sales Funnel?
If you are anything like me, you would normally outsource tasks that you don’t like. Or learn how to do it and do it all yourself until you have the funds available to outsource or recruit an employee. While you’re transitioning to the stage of generating a consistent income, you’re going to be in the delightful stage of feast or famine. ? I don’t want you to go through the feast or famine I went through, so I want to share with you, my process for setting up processes that make an offline team redundant. Processes sound really boring, but believe me they are so exciting, productive and really effective.When is this Sales Challenge Happening?
? Glad you asked, On the 25th April, I will be hosting a live 4-day challenge called ‘Create EASY Sales Online’. I want you to join me and learn how to create a process that helps you create a consistent stream of income & it’s completely FREE. How does that sound?What’s the deal with this Sales Funnel Challenge, is it complicated?
? Easy steps: Nothing complicated, just simple steps in creating powerful sales using easy sales funnels ?Easy Tools: discover the best tools for uncovering the right words and images to use in your sales funnel campaigns. Plus you will only be using FREE tools on this challenge ? Easy to follow along: I wanted to reiterate simple, step-by-step training that will help you create sales online that boost your business like never before. I know your time is precious. You get to see examples and a checklist for you to keep & actually use! I am the get more sales coach, so if I didn’t help you get more sales I would be doing a dis-service to you. So let me show you what I’ve learnt, I normally charge for this stuff. But I am full to the brim of information and I want to help you in your business.- Email Prompts
- Checklist for your funnel
- Live Training in private FB group
Never settle for bad lemonade!
I was pregnant at 19 years old. Something mother dearest didn’t approve of so I was subsequently made homeless…fast forward 11 years later when I am not happy in my marriage and I tell my husband I need a break, husband dearest wasn’t impressed so he kicks me and our children out.
When I moved into a new place my friend of 18 years needed somewhere to stay so I let her. My landlord didn’t like that and said I had to kick her out (she had nowhere to go so I said no).
I got kicked out.
I noticed a pattern had emerged, every time I did something somebody else didn’t like they will use their power to try and control me. I don’t blame any of these people for their decision I have learnt to forgive them and more importantly myself.
Why myself? Well, I had to take personal responsibility for my decisions.
So I came to a cross roads thinking about my life decisions.
How does someone who is savvy enough to work for corporates and make 7 figures for them get into a mess like this?
I had a choice…do I get angry, depressed at my current situation? Or do I get my s*** together.
Needless to say, I chose the latter.
I started to volunteer at the homeless shelter, even though I was sharing one room and one bed in a hostel. I knew I could still be grateful I had one room and kids that I loved more than life itself.
In my time of homelessness and self-discovery I found out my son was autistic (at the age of 11 it was pretty late).
Then I found out I was dyslexic (at the age of 30 plus I think you would agree it was mega late).
I do not know if the universe was playing a trick on me because weeks prior I was speaking to a homeless guest and he told me lots of people are dyslexic and homeless.
Nevertheless, I created a local meetup group to meet other dyslexics so we could learn from our wins and losses and 80 people came, I guess they wanted the same thing too.
I then created my mission-driven business which focused on helping people with dyslexia, autism etc to learn digital skills and work as freelancers in my digital business. Then I created a business to help coach mission-driven business owners who needed confidence in sales. I decided I wasn’t going to let my circumstances reduce me, even if they have changed me.
When I was homeless, the first, second and third time ?
I realised a lot about my homelessness was about lemons.
Me settling for lemons instead of demanding more from life.
We all make choices and there are consequences to these choices.
However, when life hands you lemons you can either create really bad lemonade or throw those lemons back at life with a heck no…and say I ordered champagne darling!
Give me a HECK YES in the comments below, if you want champagne and no longer accept bad lemonade from life!?
Ruth-Ellen
P.S. Join me on a strategy call where I help you take inspired action to no longer accept the lemons, lemonade or anything else that is beneath your expectations!
What Are You Selling? #seriousquestion
We are selling a belief, a value, a feeling, a transformation, formed in a product or service
Sometimes we have an amazing product But no one knows it exists Sometimes this product can change the world But no one knows it exists So you can try many things to help increase the traffic to our websites, social media profiles etc. But there is no point implementing any of these strategies if nobody knows what you are selling You need to know what you’re selling…yes what is it, how can I buy it etc are the logical things that go into that puzzle. But a more important part of the puzzle is that we are not selling a product!We are not selling a product or service
[bctt tweet=”We are selling a belief, a value, a feeling, a transformation, formed in a product or service” username=”confidentsch”] This is what I am selling. I believe that we should be contributors not just consumers of this world. I believe in order to see everyone in our world thrive not just survive we must help each other. I believe entrepreneurs who are mission-driven, who know their purpose do this. I help mission-driven entrepreneurs to get confident selling their value so they can have a sustainable business. Often times people that have created these heart-centered purposeful world-changing businesses know how to deliver to their beneficences with their eyes closed. But these same entrepreneurs struggle with selling their businesses to gain investment and struggle to gain sales from corporates or to know how to be commercially successful. I believe in people that want to help to change the world.I never made a sale selling a product
All of my previous big wins have been people I have connected with that get what I do, I rarely followed up with people and I managed to close business five to seven figure business. Why? Because I knew what I was selling. I wasn’t selling SaaS, I was selling control, control of spending, freedom of time I wasn’t selling large format printers I was selling a way to see your work in printed format in all it’s colourful glory I wasn’t selling food I was selling convenience, quality So my question to you is, what are you selling? Ruth-Ellen – Your Get More Sales Coach P.S. If you’re not sure how to create a process that gives you a consistent revenue stream so people really get what you are selling. Then perhaps my FREE 4-day challenge can help, it starts April 25th. It’s called Easy sales funnels check it outFear of Rejection In Sales? Bring it On!
You may be giving the fear of rejection in sales, too much power. Many people don’t like rejection, I like it, I like it a lot!
I use the word many because after making over 100 calls a day and running a social enterprise I am used to rejection, almost immune.
Rejection in sales to me is a good thing, at the end of this article, maybe you will see my point of view, perhaps you will agree (if not tell me why I like a big ol’ debate).
Here is where I stand when it comes to sales…
We have become so insular as business people that we use inbound marketing as an excuse to not to talk to people. We are using the inbound methodology too much and are not being proactive enough when it comes to sales. I am not saying you have to go door to door like a traditional cash generating charitable strategy. I am not advocating going around asking for money from people to support your cause…
>>>>>But I am saying you have to at least ask for the sale <<<<<
I asked over 40 Instagram users recently if they were getting sales from social media and below are a few of their responses:
“I didn’t join Instagram for sales I just need people to see I have a presence”
“I haven’t seen sales, but my business coach said you don’t make money from social media”
“I have been on here for 3 months and haven’t made one sale”
What did I notice from all these accounts, they were posting content, but never asking, not even a clear call to action so they could nurture the relationship. They were just raising “awareness”.
No movement along the decision-making journey.
No way for potential customers to easy choose them as the next logical step.
No way for people to remember them so that they are at the top of their minds.
This is where reflection comes in…
Reflection helps you to see the deception of what you’re feeling and makes it clearer to see what is actually happening.
Those same people that fear rejection will avoid it at all cost, which is mucho bad. They won’t ask for the sale because they don’t want to fail
I get it, fear of rejection is a protection mechanism, there to stop you from getting hurt. But this fear also stops people from taking risks and reaping the returns that those risks give them.
I have sales coached mission-driven entrepreneurs and e-commerce business owners. And some of the habits that these entrepreneurs have to acquire to stay on top of their game, is the habit of reframing. It sounds like an obvious sales habit to acquire, but many haven’t acquired it and give the word no too much power!
Your self-worth should not be determined on whether somebody has said yes to you or have said no to you. What you feel about yourself should not be multiplied or divided by what someone says or doesn’t say about you.
A no is a decision, a yes is a decision.
Can I think about it…
Can I come back to you…
I need to speak to my partner…
Basically being indecisive is not making a decision.
When someone is firm in his or her decision of saying no, it is not rejection. It is a sign of respect.
? Respect of your time
? Respect of their time
? Respect of everyone’s time
So let’s conclude… using the 3 R’S Rejection = Reflection + Reframing
Rejection – They are not rejecting you, they are respecting you.
Reflect – You can learn lessons from stopping and understanding what drove the no so you can fine-tune your message
Reframe – Focus on the energy you need to feel and share with others in order to go beyond the feeling of rejection, so you can show up as my best self
So the next time you get rejection in sales, whether that is through a face to face meeting or you get little or no conversion on your inbound marketing efforts…Thank them, because they have just done you a favour. There are too many big yes’s out there so there is no need to dwell on those little no’s, for every no brings you closer to a yes! Remember to use your 3 R’s when it comes to overcoming the rejection in sales and you will be just fine?
Ruth-Ellen – Your Get More Sales Coach
P.S Fancy mastering the psychology behind creating powerful sales habits in business and start being super productive? Get More Sales Habits will help you to make it happen.
Those same people that fear rejection will avoid it at all cost, which is mucho bad. They won’t ask for the sale because they don’t want to fail
I get it, fear of rejection is a protection mechanism, there to stop you from getting hurt. But this fear also stops people from taking risks and reaping the returns that those risks give them.
I have sales coached mission-driven entrepreneurs and e-commerce business owners. And some of the habits that these entrepreneurs have to acquire to stay on top of their game, is the habit of reframing. It sounds like an obvious sales habit to acquire, but many haven’t acquired it and give the word no too much power!
So how do you really reframe rejection in sales?
Think of rejection as a payoff, the more you get rejected the less your mission is neglected. A wise lady once said to me, you’re not asking for yourself…you’re asking for the people that haven’t got a voice. “I always feel like rejection is my petrol. That’s what keeps me going.” – Laura Kightlinger
Your self-worth should not be determined on whether somebody has said yes to you or have said no to you. What you feel about yourself should not be multiplied or divided by what someone says or doesn’t say about you.
A no is a decision, a yes is a decision.
Can I think about it…
Can I come back to you…
I need to speak to my partner…
Basically being indecisive is not making a decision.
When someone is firm in his or her decision of saying no, it is not rejection. It is a sign of respect.
? Respect of your time
? Respect of their time
? Respect of everyone’s time
So let’s conclude… using the 3 R’S Rejection = Reflection + Reframing
Rejection – They are not rejecting you, they are respecting you.
Reflect – You can learn lessons from stopping and understanding what drove the no so you can fine-tune your message
Reframe – Focus on the energy you need to feel and share with others in order to go beyond the feeling of rejection, so you can show up as my best self
So the next time you get rejection in sales, whether that is through a face to face meeting or you get little or no conversion on your inbound marketing efforts…Thank them, because they have just done you a favour. There are too many big yes’s out there so there is no need to dwell on those little no’s, for every no brings you closer to a yes! Remember to use your 3 R’s when it comes to overcoming the rejection in sales and you will be just fine?
Ruth-Ellen – Your Get More Sales Coach
P.S Fancy mastering the psychology behind creating powerful sales habits in business and start being super productive? Get More Sales Habits will help you to make it happen. Possible Sales – The Word Impossible Doesn’t Exist in Sales!
Ammar Ali is a former carpenter who lost his legs in a bomb blast in Baghdad, but he claimed Iraq’s first ever Paralympic silver fencing medal “In the last six months I trained six hours a day to be here and it paid off”.
Meanwhile, Ukraine’s Vasyl Kovalchuk, who won gold in the mixed 10-metre air rifle, lost his right arm after a bear attack at a zoo when he was 11 years old. He fired his way to a score of 201.1 – a record for a Paralympic final.
In its first 28 attempts to send rockets into space, NASA had 20 failures!
It took 13 years and 300 rejection slips before Twani O’Dell published her first book Black Roads!
It took me 2 months and 20 phone calls to get through to a decision maker at a major manufacturing company. It resulted in a £3m UK and £2m pan-European deal for the company I was working for, it’s always too soon to quit!
There are countless stories of people that have overcome adversities in their life. People often have these stories associated with the word impossible.
If you don’t know how to do something then take the time to learn, be a master of your craft, invest in yourself
No more excuses!
You’ve got this!
Here’s to getting more sales ✊
P.S. If you would like a complimentary strategy session to work out what’s going on with your sales processes and you want to optimise them then book your session here
Problem Solving In Sales – 8 Quick Steps
Sometimes in business, we come across problems.
Problems that we are too close to, which can end up with us feeling “stuck”. It is almost like a puzzle, where we can see all the pieces but we don’t know how to put the pieces in the right places so they make sense.
One puzzle piece that I needed problem-solving, was how to deal with a horrible client. I recall a period where I had a web design client through my social enterprise agency. The project was straight forward, the client wanted to convert their current wix site to a wordpress and it was a referral so I couldn’t say no.
It was my first 4 figure client and I was so grateful to have one after months of doing websites that were £500 or less. I could do this with my eyes closed I thought.
My first thought…yes, I can actually afford to hire a dyslexic freelancer and make that social impact, the whole reason I started.
And I did, I hired this young web designer and finally felt I could delegate.
It felt like I had really started to make an impact, I paid my freelancer out of my own pocket because the client was taking ages to get back to me. I used my project management tools, scheduled tasks and promptly replied to emails, even implemented a service level agreement to make sure expectations were met from both sides…
I initially used thrive themes but realised the quality diminished, so then I used DIVI themes and spent hours changing the content from thrive…long story short, the project didn’t work out.
What I learnt from this is to follow my instincts when my gut says something is off. I dug a little deeper to reframe this project into a positive. I realised instead of labelling the client as indecisive and not knowing what they want. I knew exactly how to get clarity from a client and learnt how to be assertive. I learnt so much wonderful things from the client like how to have difficult conversations, how to communicate with different types of people and how to solve problems.
When trying to fix a puzzle, something that is a problem, it can be challenging having to figure it out, so here are some tips to solving problems in sales, in 8 simple steps:
1st Step: Identify the issues. Be clear about what the problem is. Change the language from a negative to a positive
Step 2: Try to put yourself in some else’s shoe’s so you can understand everyone’s point of view
Step 3: List all the possible options to resolving this …
Step 4: Evaluate the options (making sure they are win-win/goal aligned)
Step 5: Select the best option based on your evaluation
Step 6: Write down what you have agreed (formally or informally)
Step 7: Set A Deadline For When Things Should Be Solved
Step 8: Take Action And Solve Your Problem (while recording progress)
Logical steps help us to resolve problems that often appear illogical in nature.
I had to learn who my ideal client was not, the hard way, it took me almost 6 months to resolve this project, I lost money, time and I gained a whole lot of stress. For a period of time, I absolutely loathed website design because of the experience with this client. I do not want you to stop your heart centred mission because you can’t identify your ideal client or you take one on because you’re constantly relying on referrals.
Schedule your complimentary call with me and let’s see if I can help you to stop relying on referrals and map out who your ideal clients are so you get more sales. Click here to book your complimentary slot ✊
I initially used thrive themes but realised the quality diminished, so then I used DIVI themes and spent hours changing the content from thrive…long story short, the project didn’t work out.
What I learnt from this is to follow my instincts when my gut says something is off. I dug a little deeper to reframe this project into a positive. I realised instead of labelling the client as indecisive and not knowing what they want. I knew exactly how to get clarity from a client and learnt how to be assertive. I learnt so much wonderful things from the client like how to have difficult conversations, how to communicate with different types of people and how to solve problems.
When trying to fix a puzzle, something that is a problem, it can be challenging having to figure it out, so here are some tips to solving problems in sales, in 8 simple steps:
1st Step: Identify the issues. Be clear about what the problem is. Change the language from a negative to a positive
Step 2: Try to put yourself in some else’s shoe’s so you can understand everyone’s point of view
Step 3: List all the possible options to resolving this …
Step 4: Evaluate the options (making sure they are win-win/goal aligned)
Step 5: Select the best option based on your evaluation
Step 6: Write down what you have agreed (formally or informally)
Step 7: Set A Deadline For When Things Should Be Solved
Step 8: Take Action And Solve Your Problem (while recording progress)
Logical steps help us to resolve problems that often appear illogical in nature.
I had to learn who my ideal client was not, the hard way, it took me almost 6 months to resolve this project, I lost money, time and I gained a whole lot of stress. For a period of time, I absolutely loathed website design because of the experience with this client. I do not want you to stop your heart centred mission because you can’t identify your ideal client or you take one on because you’re constantly relying on referrals.
Schedule your complimentary call with me and let’s see if I can help you to stop relying on referrals and map out who your ideal clients are so you get more sales. Click here to book your complimentary slot ✊