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Fear of Rejection In Sales? Bring it On!

Ruth-Ellen Danquah
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You may be giving the fear of rejection in sales, too much power. Many people don’t like rejection, I like it, I like it a lot!

I use the word many because after making over 100 calls a day and running a social enterprise I am used to rejection, almost immune.

Rejection in sales to me is a good thing, at the end of this article, maybe you will see my point of view, perhaps you will agree (if not tell me why I like a big ol’ debate).

Here is where I stand when it comes to sales…

We have become so insular as business people that we use inbound marketing as an excuse to not to talk to people. We are using the inbound methodology too much and are not being proactive enough when it comes to sales. I am not saying you have to go door to door like a traditional cash generating charitable strategy. I am not advocating going around asking for money from people to support your cause…

>>>>>But I am saying you have to at least ask for the sale <<<<<

I asked over 40 Instagram users recently if they were getting sales from social media and below are a few of their responses:

“I didn’t join Instagram for sales I just need people to see I have a presence”

“I haven’t seen sales, but my business coach said you don’t make money from social media”

“I have been on here for 3 months and haven’t made one sale”

What did I notice from all these accounts, they were posting content, but never asking, not even a clear call to action so they could nurture the relationship. They were just raising “awareness”.

No movement along the decision-making journey.

No way for potential customers to easy choose them as the next logical step.

No way for people to remember them so that they are at the top of their minds.

This is where reflection comes in…

Reflection helps you to see the deception of what you’re feeling and makes it clearer to see what is actually happening.rejection in sales

Those same people that fear rejection will avoid it at all cost, which is mucho bad. They won’t ask for the sale because they don’t want to fail

I get it, fear of rejection is a protection mechanism, there to stop you from getting hurt. But this fear also stops people from taking risks and reaping the returns that those risks give them.

I have sales coached mission-driven entrepreneurs and e-commerce business owners. And some of the habits that these entrepreneurs have to acquire to stay on top of their game, is the habit of reframing. It sounds like an obvious sales habit to acquire, but many haven’t acquired it and give the word no too much power!

 

So how do you really reframe rejection in sales?

Think of rejection as a payoff, the more you get rejected the less your mission is neglected.

A wise lady once said to me, you’re not asking for yourself…you’re asking for the people that haven’t got a voice.

“I always feel like rejection is my petrol. That’s what keeps me going.” – Laura Kightlinger

rejection in sales
Your self-worth should not be determined on whether somebody has said yes to you or have said no to you. What you feel about yourself should not be multiplied or divided by what someone says or doesn’t say about you.

A no is a decision, a yes is a decision.

Can I think about it…

Can I come back to you…

I need to speak to my partner…

Basically being indecisive is not making a decision.

When someone is firm in his or her decision of saying no, it is not rejection. It is a sign of respect.

? Respect of your time

? Respect of their time

? Respect of everyone’s time

 

So let’s conclude… using the 3 R’S Rejection = Reflection + Reframing

 

Rejection – They are not rejecting you, they are respecting you.
Reflect – You can learn lessons from stopping and understanding what drove the no so you can fine-tune your message
Reframe – Focus on the energy you need to feel and share with others in order to go beyond the feeling of rejection, so you can show up as my best self

So the next time you get rejection in sales, whether that is through a face to face meeting or you get little or no conversion on your inbound marketing efforts…Thank them, because they have just done you a favour. There are too many big yes’s out there so there is no need to dwell on those little no’s, for every no brings you closer to a yes! Remember to use your 3 R’s when it comes to overcoming the rejection in sales and you will be just fine?

Ruth-Ellen – Your Get More Sales Coach

P.S Fancy mastering the psychology behind creating powerful sales habits in business and start being super productive? Get More Sales Habits will help you to make it happen.

Possible Sales – The Word Impossible Doesn’t Exist in Sales!

Ruth-Ellen Danquah
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Ammar Ali is a former carpenter who lost his legs in a bomb blast in Baghdad, but he claimed Iraq’s first ever Paralympic silver fencing medal “In the last six months I trained six hours a day to be here and it paid off”.

Meanwhile, Ukraine’s Vasyl Kovalchuk, who won gold in the mixed 10-metre air rifle, lost his right arm after a bear attack at a zoo when he was 11 years old. He fired his way to a score of 201.1 – a record for a Paralympic final.

In its first 28 attempts to send rockets into space, NASA had 20 failures!

It took 13 years and 300 rejection slips before Twani O’Dell published her first book Black Roads!

It took me 2 months and 20 phone calls to get through to a decision maker at a major manufacturing company. It resulted in a £3m UK and £2m pan-European deal for the company I was working for, it’s always too soon to quit!

There are countless stories of people that have overcome adversities in their life. People often have these stories associated with the word impossible.

If you don’t know how to do something then take the time to learn, be a master of your craft, invest in yourself

No more excuses!

You’ve got this!

Here’s to getting more sales ✊

P.S. If you would like a complimentary strategy session to work out what’s going on with your sales processes and you want to optimise them then book your session here

Problem Solving In Sales – 8 Quick Steps

Ruth-Ellen Danquah
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Sometimes in business, we come across problems.

Problems that we are too close to, which can end up with us feeling “stuck”. It is almost like a puzzle, where we can see all the pieces but we don’t know how to put the pieces in the right places so they make sense.

One puzzle piece that I needed problem-solving, was how to deal with a horrible client.  I recall a period where I had a web design client through my social enterprise agency. The project was straight forward, the client wanted to convert their current wix site to a wordpress and it was a referral so I couldn’t say no.

It was my first 4 figure client and I was so grateful to have one after months of doing websites that were £500 or less. I could do this with my eyes closed I thought.

My first thought…yes, I can actually afford to hire a dyslexic freelancer and make that social impact, the whole reason I started.

And I did, I hired this young web designer and finally felt I could delegate.

It felt like I had really started to make an impact, I paid my freelancer out of my own pocket because the client was taking ages to get back to me. I used my project management tools, scheduled tasks and promptly replied to emails, even implemented a service level agreement to make sure expectations were met from both sides…

I initially used thrive themes but realised the quality diminished, so then I used DIVI themes and spent hours changing the content from thrive…long story short, the project didn’t work out.

 

What I learnt from this is to follow my instincts when my gut says something is off. I dug a little deeper to reframe this project into a positive. I realised instead of labelling the client as indecisive and not knowing what they want. I knew exactly how to get clarity from a client and learnt how to be assertive. I learnt so much wonderful things from the client like how to have difficult conversations, how to communicate with different types of people and how to solve problems.

When trying to fix a puzzle, something that is a problem, it can be challenging having to figure it out, so here are some tips to solving problems in sales, in 8 simple steps:

1st Step: Identify the issues. Be clear about what the problem is. Change the language from a negative to a positive

Step 2: Try to put yourself in some else’s shoe’s so you can understand everyone’s point of view

Step 3: List all the possible options to resolving this …

Step 4: Evaluate the options (making sure they are win-win/goal aligned)

Step 5: Select the best option based on your evaluation

Step 6: Write down what you have agreed (formally or informally)

Step 7: Set A Deadline For When Things Should Be Solved

Step 8: Take Action And Solve Your Problem (while recording progress)

Logical steps help us to resolve problems that often appear illogical in nature.

I had to learn who my ideal client was not, the hard way, it took me almost 6 months to resolve this project, I lost money, time and I gained a whole lot of stress. For a period of time, I absolutely loathed website design because of the experience with this client.  I do not want you to stop your heart centred mission because you can’t identify your ideal client or you take one on because you’re constantly relying on referrals.

Schedule your complimentary call with me and let’s see if I can help you to stop relying on referrals and map out who your ideal clients are so you get more sales. Click here to book your complimentary slot ✊

Want to Get More Sales? Have an Unshakeable Plan

Ruth-Ellen Danquah
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I can’t tell emphasise enough how important a plan is.

I am not talking about a plan that Murdock from the A-Team made in a warehouse, that is way too calculated and between you and me it was really unrealistic ?

I am talking about a simple, no fuss plan that helps you to get stuff done! To be exact this has to be an unshakeable plan (no snow globe shakedowns phase this plan).

1.  You don’t have a plan b because plan A is the only thing that matters

2. You remain firm in your beliefs that you’re helping people and not offering your service to them is the same as leaving someone to drown when you can easily help them

3. You have made your DUMB goal  so you can set and achieve any goal easily

4. You are following a daily habit consistently to make this happen, because you want this bad

I just need you to remember whatever goal you ‘re aiming for right now will be achieved.

You just have to stay focused on your dream, your why!

Why do you want this so bad? Why do you need this to happen?

Why do you deserve this?

Your dream, the big why has to be all over your plan.

Because that dream motivates you when your vibration is low, it helps you to stay high.  You’ve got this!

Here’s to staying confident consistently ✊

Ruth-Ellen

P.S. Get More Sales is my 12-week program to help you get what you want with the focus you need. Book your strategy call here

Fix up your Sales Funnel

Ruth-Ellen Danquah
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In this episode of sales peak:

My mini rant about Periscope (even though I am grateful for 1000 hearts in one stream)
Why not everyone in your sales funnel is of equal value
Why you need a push & pull method and how it decreases your sales cycle

#getmoresales #sales

Sales peak is about inspiring you to sell daily so you can confidently increase your sales performance to #getmoresales My bite-sized inspiration will help you stay confident consistently

If you want to increase your sales on your next launch then please register for the sales funnel challenge to make easy sales online it’s time to #getmoresales

How to Make Your Sales & Marketing More Effective

Ruth-Ellen Danquah
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How to Make Your Sales & Marketing More Effective

Lot’s of companies unwittingly help their sales and marketing team to work as separate entities rather than as a team.

In the many companies, that I have had the pleasure of working with, there are often time us vs them type of scenarios going on.

Marketing thinks sales people are lazy, sales teams think that marketing is clueless. Sales teams think marketing are ineffective, marketing things sales are stupid!

In my Selling with Confidence programme, I work with businesses to overcome this,  so they see exponential growth, because this problem of them vs us is very common.

If you work as a sole trader then this may be more of an internal struggle, a struggle you perhaps don’t even know that is going on. Never the less the struggle is real and is leading to the same result as the companies with teams if they don’t fix their gaps. This same result is low sales…

There is no point implementing a marketing plan that doesn’t lead to SALES. You can’t make SALES without marketing because without marketing you’re invisible. You’ve heard it all before, I hear you. But all this MARKETING you are doing is supposed to do one thing.  MARKETING is supposed to start an ideal SALES conversation. Marketing helps your ideal customer to know, like & trust you,  if you are doing it right!

 

Now I have outlined the what you are doing, I want to tell you the how to adjust it for sales success:

 

  • Make an agreement between your sales and marketing. I created a tool that helps me figure out how many leads I need each month in order to hit my target etc, if you don’t know your numbers you are going in blind!

 

  • Make sure they are creating marketing content that leads to your sales cycle so it is the obvious next logical step for your ideal client to get in contact with your sales team.

 

  • Use an integrated system customer relationship management tool that helps you manage your sales and marketing seamlessly so you are never missing out on opportunities

 

If you want to open the dialogue for generating more sales than grab ‘Mapping Content Ideas To Your Sales Cycle’ by filling in the form below for instant access

 

 

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Ruth-Ellen – Your Get More Sales Coach

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